Terms of Use

Authorised access only

• Use Chloé only for approved business purposes and only within the permissions assigned to your account.
• Do not attempt to access another user's requests, restricted asset information, administrative functions or data outside your authorised role.
• Do not share accounts, passwords, MFA codes, recovery codes or active sessions.
• Notify IT promptly if access appears incorrect, excessive or no longer required.

Accurate and appropriate information

Users must provide information that is accurate, relevant and reasonably necessary for the requested business process. Do not submit unlawful, misleading, defamatory, abusive or unrelated content. Do not place passwords, private keys, tokens, identity documents or other unnecessary sensitive information in free-text fields or attachments.

Prohibited activity

• Attempting to bypass authentication, role restrictions, approval workflows, rate limits or security controls.
• Testing, scanning, probing or exploiting the platform without prior written authorisation.
• Introducing malicious code, automated abuse, excessive requests or content that could disrupt the service.
• Altering, deleting or concealing records without proper authority.
• Using platform data for personal, competitive, discriminatory, unlawful or unauthorised purposes.

Monitoring and audit records

Access and material changes may be logged for security, support, accountability and audit purposes. Suspected misuse may be investigated and access may be restricted or suspended where reasonably necessary to protect users, data or operations.

Platform availability and changes

Reasonable efforts are made to keep Chloé available and reliable, but uninterrupted or error-free operation cannot be guaranteed. Maintenance, hosting failures, security events, connectivity problems or third-party services may affect availability. Features, workflows and these terms may be updated as the platform develops.

Intellectual property and third-party materials

Chloé and the futureintelligence.online platform, including original branding, design, software, workflows, documentation and digital content, may be protected by applicable intellectual property laws. Third-party names, trademarks, software and materials remain the property of their respective owners. Access to the platform does not transfer ownership or grant permission to copy, resell or republish protected material.

Applicable requirements

Use of Chloé remains subject to applicable South African law, mandatory legal requirements and approved organisational policies. If these terms conflict with a binding agreement or mandatory law, the binding agreement or law takes precedence to the extent of the conflict.